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EMS Sales Professional

The online program to become an EMS Sales Professional is divided into a total of 3 modules and can easily and efficiently be integrated into everyday studio life. The participants of the program need an average of 30 minutes per day to work through the videos and tasks. With a well-thought-out schedule, you can simply train a complete team of trainers and consultants.

 

Generating leads is one thing, arranging a trial session is another. In the first part of the program we lay the foundation for a successful sale and cover the following topics:

  • Motivation
  • Mindset
  • Belief Systems
  • Goal setting
  • Corporate Philosophy
  • Leads
  • Marketing
  • Telephone
  • Schedule appointments
  • First contact
  • Body language
  • Test preparations

In this module, we will focus on how to turn a trial into a member. The 10 sales phases, which are discussed intensively, and various closing techniques are of central importance. The content of this module is as follows:

  • The 10 sales phases
  • SP 1 Generate Prospect
  • SP 2 Greet & Get to know
  • SP 3 Requirements analysis
  • SP 4 Studio tour
  • SP 5 Body analysis
  • SP 6 Training
  • SP 7 Discussion of body analysis
  • SP 8 Price presentation
  • SP 9 Closing + objection handling
  • SP 10 Generate recommendations
  • IQ vs EQ & AQ
  • Closing techniques
  • Sales Toolbox
  • Test preparations

In the last module, we look at how to turn a member into a real fan. We discuss various techniques and concepts that can be put directly into practice. These include the topics:

  • Recommendation Management
  • Recommendation marketing
  • Customer Journey
  • Customer Service vs Experience
  • Studio Success Strategies
  • Studio Stories
  • Magic Moments
  • Customer Scan Card
  • Customer Care
  • Creating a Community
  • Member Events
  • Customer Support
  • Customer Complaint Management
  • Reactivation
  • TEAM Building
  • Test preparations

After completing all three modules, a final certification exam is held. It covers all three areas in terms of theory and practice and includes the opportunity to enter virtual reality. With the help of VR goggles, students get the feeling that they are actually conducting consulting and sales conversations.